Two weeks ago I broke the monitor on my Asus laptop and had to go out and purchase a new one. So I got a Sony Vaio with Windows 8. After getting Windows setup and a new office 2013 install I went ahead and installed SQL Express and Gentran Server and all was wonderful in the land; however, the next morning I went to check my email using MS Outlook and I received an error that simply said "Some went wrong", nothing worked, not Word, Excel, anything. After checking msdn the noted solution was to re-install office. However, when I went to run the Office installation utility it told me to close the Gentran Services and it listed all of them. After closing out of the install utility and all the gentran services all of my office products started working fine and I was immediately able to restart Gentran and get to work.
Note: depending on your installation you may have to start your Gentran services manually after you have opened just 1 (any one) of the office products. Funny thing is after following this startup procedure I can enter and exit my office products all day. This appears to only apply upon a cold boot when everything is starting up for the first time.
Happy Mapping,
Stephen
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